Terms and Conditions (U.S. & Canada)

Effective Date: 05/06/2025

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These Terms and Conditions govern your use of the sites, ticket purchases, communications, and interactions with Broadway Season markets in Canada and the U.S., including but not limited to; London, Moncton, Hamilton, Thunder Bay, Halifax, Great Falls, Lafayette, and applicable tour sites.

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By accessing or using these sites, you agree to be bound by these Terms. Please read them carefully.

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1. Ticketing Terms

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Revocable License: Your ticket is a revocable license to attend the designated event. We and the venue reserve the right to refuse admission or eject any person for behavior that violates event rules or applicable laws.

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All Sales Final: Unless otherwise stated, all ticket sales are final. No refunds or exchanges are provided except if:

• The event is canceled outright.

• Your ticket is invalid or not honored at the event.

• The ticket does not match the description provided at time of purchase.

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If a refund is issued, it will cover the ticket’s face value and applicable service fees; delivery or transaction fees may be excluded.

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Rescheduling and Postponements: If an event is rescheduled, your ticket will be valid for the new date. Refunds will not be issued unless required by law or at the organizer’s discretion.

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Artists, Cast, and Lineup: Performers, cast, and production elements are subject to change without notice. Changes to the lineup or cast do not entitle the ticket holder to a refund.

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Ticket Transfer and Resale: Tickets may not be resold or transferred for profit where prohibited by law. Unauthorized resale or use in promotions without permission may result in ticket cancellation.

 

2. Website Use

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Content Ownership: All content on the sites, including text, images, logos, trademarks, art, copy, and creative materials provided by show tours, is owned or licensed by Broadway Season markets and protected by intellectual property laws. You may not copy, modify, distribute, or use site materials without prior written consent.

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Prohibited Uses: You agree not to misuse the sites, including by engaging in fraudulent activity, interfering with security features, or violating any applicable laws.

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3. Communications (SMS & Email)

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By providing your contact information, you consent to receive transactional emails or SMS messages about your orders, event updates, or account. Promotional messages will only be sent if you opt in.

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Message frequency may vary. Standard message and data rates may apply. To opt out of SMS, reply STOP. For help, reply HELP.

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• Opting in or out of marketing communications does not affect ticket eligibility or event access.

• Your data will be handled per our Privacy Policy.

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4. Accessibility & Venue Policies

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Accessibility accommodations, ADA compliance, and venue-specific policies are managed directly by the venues themselves. Please refer to the venue’s official site for full details.

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5. Merchandise & VIP Policies

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Broadway Season markets do not manage or oversee merchandise sales or VIP package terms for touring shows. Please refer to the applicable ticketing partner or event organizer for these details.

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6. Liability & Assumption of Risk

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Attending live events carries inherent risks (e.g., personal injury, illness). By attending, you assume all such risks. We are not liable for any loss, injury, or damages unless caused by our gross negligence or willful misconduct.

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Some jurisdictions may not allow certain liability limitations; these apply only to the extent permitted by law.

 

7. Governing Law

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For Canadian residents: These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

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For U.S. residents: These Terms are governed by the laws of the State of New York and applicable U.S. federal law.

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8. Dispute Resolution

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We encourage you to contact us first to resolve any issues.

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For Canadian residents, you retain the right to pursue claims in the courts of your province.

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For U.S. residents, disputes will be resolved via binding arbitration, unless prohibited by state law.

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9. Changes to These Terms

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We may update these Terms periodically. Material changes will be posted on the sites. Continued use after changes means you accept the updated Terms.

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10. Contact Us

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Questions or concerns?

Email: Subscribe@LafayetteBroadway.com

 

For details on how we collect, use, and protect your personal information, please review our Privacy Policy.